Houston has more medical expertise than almost anywhere on earth. The largest medical complex in the world is thirty minutes up 288. That is a remarkable piece of luck, and it is exactly why your mother’s care no longer fits on one page.
What is missing is one person who has been in every room, read every discharge summary, knows what the cardiologist said in March, and can tell you in plain English what it means and what happens next. That person used to be the family doctor. Now there are eleven patient portals and no one.
Encompass RN is for families who are working, raising children, or living too far away to be in the room, and who want to know their parent’s appointments and follow-up care are being handled properly.
The same registered nurse at every appointment. No rotating staff, no coordinator, no answering service. Your senior parents will know her by name.
A written account of every appointment is in your hands: what was said, what was decided, and what follow-up comes next.
One current, accurate record of your parent's care. We keep it up to date, and it belongs to your family.
Courtney Bell, RN
Courtney is a registered nurse who has spent her career watching good care come apart in the gaps between specialists. She founded Encompass RN to close them: in the room at every appointment, keeping the whole record, and working for the family and no one else.
Courtney works with a small number of families at a time.
If there’s room, the first step is a twenty-minute phone call. There’s no pitch and no obligation. It’s simply a conversation to see whether this is the right fit for your family.
